Detalle de contacto

ID: cmn55i2fu0023payq48bkffk8

CanalLlamada AI
UsuarioCynthia
Contactado24/03/2026, 09:52:55 p.m.
Respondida
Abrir logs en Vapi

Notas del contacto

Notas

Interrupciones

El asistente y el usuario se interrumpen constantemente causando confusion. El delay de la llamada empeora el resultado. Despues de esta llamada se configura el stop speaking plan para que el usuario solo pueda interrumpir al asistente con frases mas largas.

26/03/2026, 04:21:10 p.m.

Request

{
  "status": 201,
  "status_text": "Created",
  "body": {
    "subscriptionLimits": {
      "concurrencyBlocked": false,
      "concurrencyLimit": 10,
      "remainingConcurrentCalls": 5
    },
    "id": "019d21d6-2578-7000-941b-c11f5d997c69",
    "assistantId": "2bec425c-2d0b-4368-bf4d-3f0ff5f25d01",
    "phoneNumberId": "3701f662-ed3e-440e-9a34-9c3eda663145",
    "type": "outboundPhoneCall",
    "createdAt": "2026-03-24T21:52:55.672Z",
    "updatedAt": "2026-03-24T21:52:55.672Z",
    "orgId": "be2fa99a-b5f1-4b5a-8cfd-55c085a5ad41",
    "cost": 0,
    "customer": {
      "name": "Cynthia",
      "number": "+527761025318"
    },
    "status": "queued",
    "phoneCallProvider": "twilio",
    "assistantOverrides": {
      "variableValues": {
        "vehicle": "JAC Frison T8 2024",
        "client_name": "Cynthia",
        "payment_amount": 13018.32,
        "bank_account_name": "BBVA",
        "first_payment_date": "2026-04-01T00:00:00.000Z",
        "bank_account_ending": "0135"
      }
    },
    "monitor": {
      "listenUrl": "wss://phone-call-websocket.aws-us-west-2-backend-production1.vapi.ai/019d21d6-2578-7000-941b-c11f5d997c69/listen",
      "controlUrl": "https://phone-call-websocket.aws-us-west-2-backend-production1.vapi.ai/019d21d6-2578-7000-941b-c11f5d997c69/control"
    },
    "transport": {
      "conversationType": "voice",
      "provider": "twilio",
      "accountSid": "AC57b5608bda45832fdb97b15a3f739b6a"
    }
  }
}

Response

{
  "verified": false,
  "mismatch_fields": [],
  "user_is_customer": true,
  "unrecognized_process": false,
  "user_asked_for_contact": false,
  "new_customer_phone_number": ""
}