UsuariosChatbotLlamadas AIReporteImportaciones

Jose -VIN 3VVKP6RM7TM054668

Detalle del usuario dentro del experimento, con timeline de contactos realizados, request y response almacenados por intento.

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Datos del cliente

Telefono
522351144219
Banco
SANTANDER
Vehiculo
Volkswagen Tiguan 2026
Tag
sin tag
Cuenta (ultimos digitos)
3049
Fecha de pago
01/04/2026
Monto
$17,985.24
VIN
3VVKP6RM7TM054668
External ID
—

Notificacion / contacto

Dispara el flujo del chatbot (Botmaker) o una llamada con agente AI (Vapi) para este usuario. Requiere los datos de contacto completos segun el canal.

Timeline de contactos

Fecha y hora de contacto (contactedAt), estado editable y detalle de request/response. Tambien puedes eliminar intentos desde aqui.

Llamada AI

Contactado: 26/03/2026, 12:49:13 a.m.

cmn6r8naw004xpayqv9vk22lnAI_CALLLogs en Vapi

Request

{
  "status": 201,
  "status_text": "Created",
  "body": {
    "subscriptionLimits": {
      "concurrencyBlocked": false,
      "concurrencyLimit": 10,
      "remainingConcurrentCalls": 1
    },
    "id": "019d279d-ea77-7000-929c-caf1a935111f",
    "assistantId": "2bec425c-2d0b-4368-bf4d-3f0ff5f25d01",
    "phoneNumberId": "3701f662-ed3e-440e-9a34-9c3eda663145",
    "type": "outboundPhoneCall",
    "createdAt": "2026-03-26T00:49:13.847Z",
    "updatedAt": "2026-03-26T00:49:13.847Z",
    "orgId": "be2fa99a-b5f1-4b5a-8cfd-55c085a5ad41",
    "cost": 0,
    "customer": {
      "name": "Jose",
      "number": "+522351144219"
    },
    "status": "queued",
    "phoneCallProvider": "twilio",
    "assistantOverrides": {
      "variableValues": {
        "vehicle": "Volkswagen Tiguan 2026",
        "client_name": "Jose",
        "payment_amount": 17985.24,
        "bank_account_name": "SANTANDER",
        "first_payment_date": "2026-04-01T00:00:00.000Z",
        "bank_account_ending": "3049"
      }
    },
    "monitor": {
      "listenUrl": "wss://phone-call-websocket.aws-us-west-2-backend-production1.vapi.ai/019d279d-ea77-7000-929c-caf1a935111f/listen",
      "controlUrl": "https://phone-call-websocket.aws-us-west-2-backend-production1.vapi.ai/019d279d-ea77-7000-929c-caf1a935111f/control"
    },
    "transport": {
      "conversationType": "voice",
      "provider": "twilio",
      "accountSid": "AC57b5608bda45832fdb97b15a3f739b6a"
    }
  }
}

Response

{
  "verified": true,
  "mismatch_fields": [],
  "user_is_customer": true,
  "unrecognized_process": false,
  "user_asked_for_contact": false,
  "new_customer_phone_number": ""
}

Notas

Conversación natural

La conversación se completa correctamente. Al final el asistente no capta cuando el cliente se despide, despues de unos segundos empieza el mensaje de "Disculpa, no entendi la respuesta..." pero el cliente cuelga.

26/03/2026, 06:09:59 p.m.

Llamada AI

Contactado: 25/03/2026, 06:03:59 p.m.

cmn6criij002tpayqct877ol0AI_CALLLogs en Vapi

Request

{
  "status": 201,
  "status_text": "Created",
  "body": {
    "subscriptionLimits": {
      "concurrencyBlocked": false,
      "concurrencyLimit": 10,
      "remainingConcurrentCalls": 9
    },
    "id": "019d262a-ea12-7000-ac7b-bfa028d9af46",
    "assistantId": "2bec425c-2d0b-4368-bf4d-3f0ff5f25d01",
    "phoneNumberId": "3701f662-ed3e-440e-9a34-9c3eda663145",
    "type": "outboundPhoneCall",
    "createdAt": "2026-03-25T18:03:59.890Z",
    "updatedAt": "2026-03-25T18:03:59.890Z",
    "orgId": "be2fa99a-b5f1-4b5a-8cfd-55c085a5ad41",
    "cost": 0,
    "customer": {
      "name": "Jose",
      "number": "+522351144219"
    },
    "status": "queued",
    "phoneCallProvider": "twilio",
    "assistantOverrides": {
      "variableValues": {
        "vehicle": "Volkswagen Tiguan 2026",
        "client_name": "Jose",
        "payment_amount": 17985.24,
        "bank_account_name": "SANTANDER",
        "first_payment_date": "2026-04-01T00:00:00.000Z",
        "bank_account_ending": "3049"
      }
    },
    "monitor": {
      "listenUrl": "wss://phone-call-websocket.aws-us-west-2-backend-production1.vapi.ai/019d262a-ea12-7000-ac7b-bfa028d9af46/listen",
      "controlUrl": "https://phone-call-websocket.aws-us-west-2-backend-production1.vapi.ai/019d262a-ea12-7000-ac7b-bfa028d9af46/control"
    },
    "transport": {
      "conversationType": "voice",
      "provider": "twilio",
      "accountSid": "AC57b5608bda45832fdb97b15a3f739b6a"
    }
  }
}

Este contacto no tiene response almacenado.

Notas

Sin notas para este contacto.

Chatbot

Contactado: 12/03/2026, 12:00:00 a.m.

cmn3ec8t3004qpapu133l8vh2CHATBOT

Request

{
  "communication_type": "BotmakerChatbot",
  "source": "csv_import",
  "contacted_at": "2026-03-12",
  "status": "DELIVERED"
}

Response

{
  "communication_type": "BotmakerChatbot",
  "user_is_customer": "",
  "new_customer_phone_number": "",
  "user_confirmed_payment_info": "",
  "conflict_reason": ""
}

Notas

Sin notas para este contacto.