UsuariosChatbotLlamadas AIReporteImportaciones

Victor -VIN 9FB5R2VD6PM475385

Detalle del usuario dentro del experimento, con timeline de contactos realizados, request y response almacenados por intento.

Volver a usuarios

Datos del cliente

Telefono
525540590889
Banco
HSBC
Vehiculo
Renault Stepway 2023
Tag
sin tag
Cuenta (ultimos digitos)
0239
Fecha de pago
01/04/2026
Monto
$6,829.42
VIN
9FB5R2VD6PM475385
External ID
—

Notificacion / contacto

Dispara el flujo del chatbot (Botmaker) o una llamada con agente AI (Vapi) para este usuario. Requiere los datos de contacto completos segun el canal.

Timeline de contactos

Fecha y hora de contacto (contactedAt), estado editable y detalle de request/response. Tambien puedes eliminar intentos desde aqui.

Llamada AI

Contactado: 25/03/2026, 02:23:53 a.m.

cmn5f6j9i002jpayqvkdnsrbyAI_CALLLogs en Vapi

Request

{
  "status": 201,
  "status_text": "Created",
  "body": {
    "subscriptionLimits": {
      "concurrencyBlocked": false,
      "concurrencyLimit": 10,
      "remainingConcurrentCalls": 6
    },
    "id": "019d22ce-39b5-7226-8642-ed0255ede306",
    "assistantId": "2bec425c-2d0b-4368-bf4d-3f0ff5f25d01",
    "phoneNumberId": "3701f662-ed3e-440e-9a34-9c3eda663145",
    "type": "outboundPhoneCall",
    "createdAt": "2026-03-25T02:23:53.781Z",
    "updatedAt": "2026-03-25T02:23:53.781Z",
    "orgId": "be2fa99a-b5f1-4b5a-8cfd-55c085a5ad41",
    "cost": 0,
    "customer": {
      "name": "Victor",
      "number": "+525540590889"
    },
    "status": "queued",
    "phoneCallProvider": "twilio",
    "assistantOverrides": {
      "variableValues": {
        "vehicle": "Renault Stepway 2023",
        "client_name": "Victor",
        "payment_amount": 6829.42,
        "bank_account_name": "HSBC",
        "first_payment_date": "2026-04-01T00:00:00.000Z",
        "bank_account_ending": "0239"
      }
    },
    "monitor": {
      "listenUrl": "wss://phone-call-websocket.aws-us-west-2-backend-production1.vapi.ai/019d22ce-39b5-7226-8642-ed0255ede306/listen",
      "controlUrl": "https://phone-call-websocket.aws-us-west-2-backend-production1.vapi.ai/019d22ce-39b5-7226-8642-ed0255ede306/control"
    },
    "transport": {
      "conversationType": "voice",
      "provider": "twilio",
      "accountSid": "AC57b5608bda45832fdb97b15a3f739b6a"
    }
  }
}

Response

{
  "verified": false,
  "mismatch_fields": [],
  "user_is_customer": true,
  "unrecognized_process": false,
  "user_asked_for_contact": false,
  "new_customer_phone_number": ""
}

Notas

Silence timeout

El cliente responde con "Mjmm" a la pregunta del monto de la mensualidad, el asistente no lo capta y termina la llamada.

26/03/2026, 04:16:59 p.m.

Chatbot

Contactado: 13/03/2026, 12:00:00 a.m.

cmn3ec8ga0018papuax6i67t3CHATBOT

Request

{
  "communication_type": "BotmakerChatbot",
  "source": "csv_import",
  "contacted_at": "2026-03-13",
  "status": "FAILED"
}

Response

{
  "communication_type": "BotmakerChatbot",
  "user_is_customer": "",
  "new_customer_phone_number": "",
  "user_confirmed_payment_info": "",
  "conflict_reason": ""
}

Notas

Sin notas para este contacto.